Skip to content

Contact us

Contact us

If your query is to do with an appeal in Wales then you will need to contact our office in Wales via the General Enquiry Line on 0303 4445940.

If you have an appeal under consideration you should already have been given the name and number of the case officer dealing with your appeal on one of our letters. If you require more general information or help then please contact the General Enquiry Line.

Alternatively, our e-mail address is:

wales@pins.gsi.gov.uk

Our postal address is:

The Planning Inspectorate
Crown Buildings
Cathays Park
Cardiff
CF10 3NQ

You may wish to read our frequently asked questions page before you contact us as this may help answer your query.

Please read our Customer Charter.

Copies of Decisions

If you require a copy of a decision please contact the General Enquiry Line on 0303 4445940 or via e-mail at wales@pins.gsi.gov.uk.

Online appeals

For queries relating to our online appeals service, please contact the Customer Support Line on 0303 444 5000* or by e-mail to pcs@pins.gsi.gov.uk.

*Please note that calls may be monitored for quality and training purposes.

View maps and details of how to locate our office in Cathays Park, Cardiff

Our full postal address

The Planning Inspectorate
Crown Buildings
Cathays Park
Cardiff
CF10 3NQ.